Terms & Conditions
1. INTRODUCTION
Welcome to Wattening Spring Farm (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
2. Product Information
Description: All beef products sold on our Site are 100% grass-fed and grass-finished, managed holistically on a regenerative farm. We aim to provide accurate and detailed descriptions of our products, including their origin, quality, and specifications.
Accuracy: While we strive for accuracy, we do not guarantee that product descriptions, images, or other content on the Site are completely accurate, current, or error-free.
3. Orders and Payment
Order Placement: By placing an order through the Site, you are making an offer to purchase the products subject to these Terms. We reserve the right to accept or reject any order at our discretion, including after the order has been confirmed.
Payment: All transactions are processed through our secure payment gateway. Prices are listed in Dollars and are inclusive of applicable taxes unless otherwise stated. You are responsible for providing accurate payment information and for ensuring the security of your account details.
Confirmation: Once your order is placed, you will receive an order confirmation email. This email does not constitute acceptance of your order but confirms that we have received it.
4. Returns, Refunds, and Exchanges
Returns: Due to the perishable nature of our products, we do not accept returns. All sales are final once the order is placed.
Refunds: Refunds may be issued under certain conditions. If you receive a damaged or incorrect product, please contact us within 1-2 days of receipt with photographic evidence of the issue. We will review your request and, if applicable, issue a refund or replacement.
Exchanges: We do not offer exchanges due to the nature of our products. If you have any issues with your order, please contact us for assistance.
5. INTELLECTUAL PROPERTY
Ownership: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Wattening Spring Farm or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Use Restrictions: You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.
6. Changes to Terms
We reserve the right to modify or update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site following any changes constitutes acceptance of the revised Terms.
7. CONTACT INFORMATION
If you have any questions or concerns regarding these Terms, please contact us at:
Wattening Spring Farm
gday@watteningspringfarm.com.au
0428117910